Legal notice

Legal Notice

Last Updated: September 2026

Welcome to [STORE NAME]. This Legal Notice applies to your use of our website, online store, products, and services.

By accessing or purchasing from our website, you acknowledge that you have read and agreed to the terms and conditions described below.

1. Business Information

Business/Store Name: SHAYANMART
SHAYAN MART

PESHAWAR KPK

We operate an online retail business serving customers in Pakistan.

2. Products and Services

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, availability, and other information displayed on our website are accurate.

However, minor differences in product colour, appearance, packaging, measurements, or other characteristics may occur.

We reserve the right to correct errors, update product information, change prices, or discontinue products without prior notice, subject to applicable law.

3. Prices and Payments

All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.

Applicable delivery charges, taxes, fees, or other charges will be communicated to customers where applicable.

We may offer payment methods including:

  • Cash on Delivery (COD)
  • Bank transfer
  • Online payment
  • Other payment methods displayed at checkout

An order is subject to successful confirmation and acceptance by our store.

4. Orders

We reserve the right to refuse, cancel, or limit an order where there is a reasonable basis to believe that:

  • The order contains incorrect or incomplete information.
  • The product is unavailable.
  • A pricing or technical error occurred.
  • The order appears fraudulent or suspicious.
  • The customer has previously failed to receive or pay for COD orders.
  • Cancellation is required by applicable law or circumstances beyond our reasonable control.

If we cancel an order that has already been paid for, any eligible refund will be processed according to our Refund Policy.

5. Cash on Delivery

For COD orders, customers agree to pay the complete order amount to the courier at the time of delivery.

We may contact customers to verify COD orders.

Repeated refusal or non-acceptance of COD parcels may result in restrictions on future COD orders.

6. Shipping and Delivery

Delivery is available to serviceable locations within Pakistan.

Estimated delivery times and shipping charges are provided in our Shipping Policy.

Delivery dates are estimates and are not guaranteed. Delays may occur because of courier issues, weather, public holidays, road closures, incorrect addresses, security conditions, or other circumstances beyond our reasonable control.

7. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Refund & Return Policy.

Customers should review that policy before completing a purchase.

Certain products may be non-returnable or subject to specific return conditions.

8. Intellectual Property

Unless otherwise stated, all content appearing on this website, including logos, brand names, photographs, graphics, product images, text, designs, videos, and other materials, belongs to or is licensed to SHAYAN MART.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

9. Customer Information and Privacy

We collect and use customer information necessary to operate our store, process orders, arrange delivery, provide customer support, prevent fraud, and comply with applicable legal obligations.

For more information about how personal information is collected, used, stored, and shared, please review our Privacy Policy.

10. Third-Party Services

Our website may use third-party services such as payment processors, courier companies, Shopify, analytics providers, advertising platforms, communication services, and other technology providers.

These services may process information necessary to provide their respective services and may have their own terms and privacy policies.

11. Prohibited Use

You agree not to use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

You must not attempt to:

  • Gain unauthorized access to our website or systems.
  • Submit fraudulent orders or payment information.
  • Interfere with website security or functionality.
  • Copy or misuse our intellectual property.
  • Use our website to violate applicable laws or regulations.

12. Limitation of Liability

To the extent permitted by applicable law, [STORE NAME] will not be responsible for losses resulting from circumstances outside our reasonable control, including courier delays, technical failures, internet outages, natural events, government restrictions, or other force majeure circumstances.

Nothing in this Legal Notice is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

13. Changes to This Notice

We may update this Legal Notice from time to time.

Any updated version will be published on this page with a revised "Last Updated" date.

Your continued use of our website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

14. Governing Law

This Legal Notice and transactions conducted through our website shall be subject to the applicable laws of the Islamic Republic of Pakistan, subject to any mandatory consumer protections or other applicable legal requirements.

15. Complaints and Contact

If you have a complaint, question, or concern regarding an order or our services, please contact us:

SHAYAN MART

PESHAWAR|KPK
Email: [EMAIL ADDRESS]
Address: [FULL ADDRESS, PAKISTAN]

We will make reasonable efforts to review and resolve customer complaints promptly.